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Brother strengthens after-sales services in Vietnam

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Brother Industries

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Headquartered at Japan, Brother Industries Ltd. has recently established a sales and after-sales servicing facility for its industrial sewing machine business in the city of Danang, located in the central region of Vietnam. The centre, named – Representative office in Danang of Brother International (Vietnam) Company Limited, has also started its operations.

With the launch of the new facility in Danang, Brother has laid a platform for sales and servicing channels that can provide more detailed assistance to customers in the northern area, central area, and southern area of Vietnam, respectively, and created an environment in which our customers can purchase and use our products more comfortably.

Also ReadBrother to strengthen its services in Vietnam

According to the company, the production in the sewing industry is shifting from China to South-east Asia with a massive acceleration in recent years, and the demand for industrial sewing machines in Vietnam is expected to increase further.

Amid this trend, the Brother Group has previously consolidated the representatives’ offices for its industrial sewing machine business in Ho Chi Minh City and Hanoi City in October 2016 and to further improve the convenience of after sales services, Brother is moving on to the other parts of Vietnam.

Official representative of this new centre, Kou Oiwa commented, “Brother Industries Ltd. is determined to enhance its competitive edge by strengthening its sales structure that is cohesive to the local needs in Vietnam, and to continue providing our customers with services with higher standard.”

 

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